Terms & Service Information
Data Wizard Studio · Updated 16 October 2026
Quotes and scope
Published starting prices are guides for the basic scope described, not binding quotes. Your accepted written quote confirms the pages, features, content you supply, exclusions, third-party costs, timing, and total. Sending an enquiry is not a confirmed order. Selected first projects may receive an introductory discount confirmed in their quote.
Payments and instalments
Standard payment is 40% upfront and 60% on completion before final handover. Paying the remaining 60% over up to three months is available only by prior written agreement. The agreement confirms amounts, dates, launch and handover arrangements, and missed-payment arrangements. Monthly care is separate from the project purchase price.
Content, timing, and revisions
Please supply your business details, text, and any logo or photos you want used. Two revision rounds within the agreed scope are included, with each round supplied as one combined list. Extra pages, features, or changes to the brief are quoted separately. Typical small-business delivery is 7–14 working days after deposit and required content, subject to the timeline confirmed in your quote. Late content or feedback may change delivery dates.
Ownership and external services
After full payment of the agreed project price, you receive the completed website files and can move them to another host. Domain and hosting accounts are registered in your name. Third-party assets and tools remain subject to their own licences. Domain, hosting, and paid third-party charges are separate unless included in your quote. Search indexing and rankings are not guaranteed.
Optional R500/month care
One scheduled website check each month and up to 60 minutes of shared hands-on troubleshooting and small edits to existing pages per paid month. Unused time does not roll over. The plan covers the website delivered by Data Wizard Studio while active and paid in advance. Requests are acknowledged within two working days; completion timing is confirmed after review. Extra work needs an approved quote.
Care exclusions and cancellation
New pages, redesigns, new features, shop changes, custom integrations, bulk content work, data recovery, malware removal, and damage from client or third-party changes are excluded unless separately agreed. Domain, hosting, licences, and third-party costs are separate. External outages cannot be guaranteed to be fixed by us. No 24/7 or emergency support is promised. Care is month-to-month; cancel before the next billing date to avoid renewal. Cancellation does not cancel outstanding project instalments.
Introductory free checkups
Eligible first customers receive one scheduled checkup per month for six months from launch, with eligibility confirmed in their written quote. Checks cover page access, key links, and the enquiry form; issues found are reported. Content edits and repairs are separately quoted unless covered by an agreed defect remedy. The free period does not automatically become a paid subscription.
Privacy and your rights
Read our Privacy Policy for collection, use, providers, communications, retention, and your privacy choices. Enquiry consent does not subscribe you to marketing. Mandatory consumer rights and any agreed defect remedies continue to apply. The accepted written quote sets out the project-specific agreement.
